FREQUENTLY ASKED QUESTIONS

Yes, Coinstar casino is licensed and regulated by the Government of Curacao under license no: 1668/JAZ
Click the “sign up” button at the top of the Coinstar Casino home page. Register with an email address and create a new password. Accept the terms and conditions and click “sign up” again. After that you will receive an email link to activate your account.
Click the "Sign In" button at the top right of the Coinstar Casino homepage. Enter your email address and password and click "Login" to enter the casino site.
Click the "Sign In" button at the top right of the Coinstar Casino homepage. Click the "forgot password" link. Enter your email address to receive proper instructions how to reset your password for a Coinstar.me account.
Anybody who is at least 18 years old.
There are countries prohibiting the activities of Coinstar.me Casino. To learn more about whether your country is included in the list, check the "Terms and Conditions" page.
Coinstar.me offers a 200% Welcome bonus, on your first deposit up to 1 BTC. For further information, visit our "Promotions" page.
Yes, you can reject all bonuses offered by Coinstar.me. You need only check the box that states "I don't want to receive any bonuses." when making your first deposit.
PLEASE NOTE, if you decide to cancel, the active bonus will lead to automatic withdrawal of all bonuses, winnings and personal finances from your account in case you have some losses during the game. All the details of the bonus policy you can learn on the page "Promotions".
For more information on withdrawals simply go to the Cash out page. There you will type the amount of BTC you would like to withdraw, and then type the bitcoin wallet address.
After sending a request to withdraw funds, this request will be saved in the "Transaction History" section and assigned the status "pending" while it is processing through Coinstar's system. You can cancel your request any time during its processing; after that, the specified amount will be returned to your account.
Your requests will be processed as soon as possible but please keep in mind that some e-wallets need three to five (3-5) business days to process such requests.
Coinstar.me requires a minimum amount of turnover for the bonus to be withdrawn easily. Therefore you cannot receive a requested withdrawal if you have received a bonus but did not meet the wager requirements. At this point however, you can still opt to reject the bonus.
You will receive your bonus after a certain amount of wagers and times you play. It is not automatic.
Any bonus accrued on the deposit has certain wager requirements, i.e, conditions that you need to fulfill to receive your winnings. In general, you need to bet an amount exceeding your bonus a certain number of times.

For example: the amount should be 30 times the bonus. If your deposit is 20 EUR and your bonus is 10 EUR, then the wager requirement should be the following: 300 EUR. This is determined by the following equation: [bonus] X 30 = [10] X 30 = 300 EUR. To receive your 10 EUR bonus for cash out you will need to place bets until the total amount of 300 EUR is acquired on top of your 20 EUR deposit.
First of all, make sure you've made an account with Coinstar Casino. Login to your account, then go to the "Deposit" section. Using a QR Code scanner or by writing down the Coinstar wallet, you can then send any amount of bitcoin to that account. Go to the "History" section of the account to track your deposits.
Coinstar Casino processes all payments immediately. However, depending on transaction confirmations on the blockchain and your transaction fee, it can take anywhere from 10 minutes to a few hours.
When you sign up you are asked to receive updates and news. You can opt out of this. Coinstar Casino will never ask you for your personal information to play. However, for jackpot payouts you will likely be contacted and need to verify with real personal information, especially for:
*Processing large transactions
*Confirm our compliance with the regulatory requirements
*Inform you about our products and services
Access to the personal information is given only to the restricted number of employees working at Coinstar Casino with special access. All transactions are protected with anonymity.
Coinstar Casino offers more than 160 games (164 total) from SoftSwiss and Betsoft gaming.
Poker games, Slots, Roulette, Jackpot games and more.
Games are all provably fair based. Our casino uses games from leading providers of games who have gained long-term trust of many players all over the world. Besides, our professionally trained employees perform constant monitoring of the Coinstar.me website in terms of fraud and abuse.
You have the option to receive emails with this information. Be sure to click the acceptance box when you sign up for a new account.
Copyright © 2016 Coinstar Casino. All Rights Reserved
We use cookies to improve your experience. By using our website you are accepting our Cookie Policy Cookie Policy